National Grid earns emergency response awards from Edison Electric Institute

BUFFALO – National Grid has received Edison Electric Institute’s Emergency Assistance and Emergency Recovery awards for its response to damaging thunderstorms and tornadoes that struck the upstate New York region in May and July 2017.

The awards are presented to EEI member companies to recognize extraordinary efforts to restore power to customers after service disruptions caused by severe weather conditions or other natural events. The winners were chosen by a panel of judges following an international nomination process, and the awards were presented during EEI’s Winter Board and Chief Executives Meeting in Scottsdale, Ariz.

On May 18, severe thunderstorms hit central and eastern New York producing a macroburst with winds estimated to be as high as 90 mph. The storms caused 68,874 electric service outages. National Grid crews restored service to all customers within just two days, dedicating 24,600 man-hours to recovery efforts.

National Grid rose to a challenge again on July 20, when a damaging series of thunderstorms and tornadoes rolled through western New York. Crews quickly responded to neighboring utility Avangrid’s request for assistance with recovery operations in the area.

National Grid crews braved hazardous conditions to help restore power to more than 30,000 customers, dedicating 6,880 man-hours to recovery efforts.

“The tireless work by National Grid crews during the macroburst in May, as well as a series of thunderstorms and tornados in July exemplifies our industry’s commitment to customer service,” said EEI President Tom Kuhn. “National Grid crews worked diligently to safely restore service to customers, and are very deserving of this award.”

“Emergency response is a hallmark of our industry, and we take great pride in restoring service to our customers and in helping other utilities recover after damaging storms,” said Ken Daly, President, National Grid – New York. “We are honored to receive the recognition of our industry peers for these restoration efforts and we know that they have and always will support our customers when we are storm impacted.”

About Edison Electric Institute

EEI is the association that represents all U.S. investor-owned electric companies. Our members provide electricity for 220 million Americans, and operate in all 50 states and the District of Columbia. As a whole, the electric power industry supports more than 7 million jobs in communities across the United States. In addition to our U.S. members, EEI has more than 60 international electric companies as International Members, and hundreds of industry suppliers and related organizations as Associate Members.

About National Grid

National Grid (LSE: NG; NYSE: NGG) is an electricity, natural gas, and clean energy delivery company that supplies the energy for more than 20 million people through its networks in New York, Massachusetts, and Rhode Island. It is the largest distributor of natural gas in the Northeast. National Grid also operates the systems that deliver gas and electricity across Great Britain.

National Grid is transforming its electricity and natural gas networks to support the 21st century digital economy with smarter, cleaner, and more resilient energy solutions. Read more about the innovative projects happening across our footprint in The Democratization of Energy, an eBook written by National Grid’s US president, Dean Seavers.

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