Social Security announces new online service for replacement Social Security Cards in New York

The Social Security Administration introduced the expansion of online services for residents of New York available through its my Social Security portal at

Nancy A. Berryhill, acting commissioner of Social Security, announced that residents of New York can use the portal for many replacement Social Security number card requests. This will allow people to replace their SSN card from the comfort of their home or office, without the need to travel to a Social Security office.

“I’m pleased to offer the residents of New York the added convenience of replacing a Social Security card through the my Social Security portal,” Acting Commissioner Berryhill said. “We will continue to work on innovative initiatives to provide people with safe, secure and convenient options for doing business with us online or in person.”

The agency is conducting a gradual roll out of this service. New York is one of the states, plus the District of Columbia, where this option is available. Throughout 2018, the agency will continue to expand the service option to other states. This service will mean shorter wait times for the public in the more than 1,200 Social Security offices across the country and allows staff more time to work with customers who have extensive service needs.

U.S. citizens age 18 or older and who are residents of New York can request a replacement SSN card online by creating a my Social Security account. In addition, they must have a U.S. domestic mailing address, not require a change to their record (such as a name change), and have a valid driver license, or state identification card in some participating states.

MySocial Security is a secure online hub for doing business with Social Security, and nearly 36 million people have created an account.

For more information about this new online service,