Ripley Central unable to outpace social media for incident alerts
RIPLEY — “Parents need to realize that we will never be able to notify them of an incident before it hits social media,” Ripley Central School District Board of Education President Robert Bentley stated at the board’s regular meeting in December.
Bentley’s comment was precipitated by an incident involving a school bus which took place a week before the board meeting. The bus attempted to go around a car parked illegally on Maple Avenue and got stuck when its left rear wheel left the street and sank in soft earth causing the bus to tilt.
District Superintendent Dr. Lauren Ormsby told board members the school followed existing protocols and dispatched another bus to the scene. Once the health of the students was assessed and there appeared to be no injuries, the students were sent on to Chautauqua Lake school, she said.
Ripley clerk Lori Koslowski made a list of the students who were on the bus. The district contacted Chautauqua Lake about the incident and said the students would need to be checked out by the two school nurses there, Ormsby said. However, once the students arrived at the school, they went straight to class. The nurse had to pull student schedules and call them down one at a time, she said.
Because of this Ripley did not have immediate information regarding the status of each student, Ormsby said. Meanwhile, the incident had been posted on Facebook and many students had already contacted their parents.
This caused many parents to be upset at Ripley’s handling of the situation because they had not received a call, Ormsby said.
Ormsby noted, “Social media gets everything out there within one minute,” and they can’t possible contact parents that quickly. “We are always going to take care of the kids before calling the parents,” Ormsby said. “I cannot beat social media. It’s too fast.”
Ripley parent Nicole Gollhardt told board members that she knew the incident was not classified as an accident, but her daughter, who was on the bus, made her aware of it immediately. She said the thing that really made her angry was the fact that the students did not get examined by an R.N. immediately upon arrival at Chautauqua Lake Central School.
Gollhardt said she was upset because some of the kids just said “We’re going to class, we’re not going to the nurse.” She said by 9:30 or 9:40, most of the kids had not seen a nurse.
Board member Michael Boll suggested that “Kids on the bus need to be informed that they need to go directly to the nurse. They should be told ‘the nurse has to clear you before you can go to class.'”
Ormsby noted that the incident had the beneficial effect of changing the protocols. The district and Chautauqua Lake reviewed their response and made changes in their procedure because of the incident. “We took our bus protocols and we fused them together so we have a consistent practice,” she said.