In his effort to make County government more customer-centered and entrepreneurial, Erie County Clerk Chris Jacobs announced that his Administration processed over 700 passport applications in his first year in office.
The Clerks' Office was recently re-approved to be an official passport application acceptance agent of the United States Passport Service and employees were re-certified to be Passport Acceptance Agents. "This is a service we provide to the citizens of Erie County, with no additional staff, that generates revenues which we give back to Erie County," stated Jacobs.
Jacobs said that his staff has been much more proactive in offering this service by hosting "Passports on the Move" outreaches at area businesses, shopping malls, colleges and at the federal court house after each naturalization ceremony for new citizens.
Last year, the clerk's office began a pilot program with the Buffalo Passport Agency, where the clerk's staff "hand-carry" passport applications directly to the Buffalo Passport Agency for those passport applicants who require expedited processing service.
"By working together, this pilot program has allowed us to offer a quicker turn around for our customers who require expedited passports," added Jacobs. "It provides a great benefit to anyone who needs a passport in a short period of time."
Those interested in obtaining a passport through the clerk's office or have additional questions on the "Passports on the Move" program can contact the Erie County Clerk's Office at 716/858-8865 or visit www.erie.gov/pas-sports.
"All those who work in the clerk's office are proud of the fact that we are the only division of county government that, after expenses, returns revenues to the county. We continue to find ways to provide more services to our citizens while keeping vital revenues local, in order to support other critical county programs," Jacobs said.