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Smooth sailing advice for returns and exchanges

December 26, 2013
The OBSERVER

Dec. 26 is a big day for after Christmas sales, but it is a bigger day for gift returns and exchanges. About one third of consumers will return at least some portion of their holiday gifts. Better Business Bureau serving Upstate New York reminds consumers it's very important for each of us to know our rights and individual store policies.

 
 

 

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