People’s column
Hometown hospital full of caring Editor, OBSERVER: I recently had gallbladder surgery at Brooks-TLC Hospital, and I couldn’t have been in better hands. The entire team was efficient, supportive, and even jovial, which made a world of difference. Teresa and Tracy handled my intake with kindness and professionalism. Dr. Troutman, the anesthesiologist, was easy to talk to and took the time to explain his role in the surgery and answered all of my questions thoroughly. When I entered the operating room, the team there was cheery yet focused and business-like. And most of all, the ...