The Chautauqua County Office for Aging Services is partnering with Blooming Health, a platform that better connects the Chautauqua County Office for Aging Services with older adults in the county through voice calls, text message and email available in 26 different languages.

Using Blooming Health, the county is able to connect with older adults where they are and better communicate information about aging services. This will enable older people to receive timely assistance, nutrition support, and educational information to stay physically and mentally active.

“We are honored to collaborate with the Chautauqua County Office for Aging Services to support their vision of providing programs and services to older adults and their families to promote independence, optimal health and wellness in a safe and secure environment,” said Nima Roohi, CEO of Blooming Health. “By fostering inclusive engagement, we can amplify the support services available to older adults and ensure more people across the county can benefit from these valuable resources.”

The Chautauqua County Office for Aging Services is dedicated to serving older adults and their families, ensuring they can age well and independently within their own homes and communities. Through Blooming Health’s comprehensive services, the county Office for Aging Services aims to strengthen its engagement with older adults, providing them with essential information and assistance while learning about their needs and help address them in a timely manner.

Blooming Health’s remote engagement solution has been proven to help community-based aging service providers proactively connect with older adults and enhance their service utilization. Several Community Based Organizations and Area Agencies for Aging using Blooming Health’s platform have experienced a threefold increase in service utilization while saving staff members two hours per day on reduced outreach tasks.

The Chautauqua County Office for Aging Services has already started utilizing Blooming Health’s platform for some of its key programs, including Dining In and Dining Out Meal services, the Caregiver Support program and Medicare Counseling. By incorporating Blooming Health’s technology, county officials say they can effectively reach out to thousands of older adults in Chautauqua County, ensuring that they have access to vital aging services and resources.

“The Chautauqua County Office for Aging Services is committed to ensuring the well-being and independence of the older adults and families we serve,” said Dr. MaryAnn Spanos, county Office for Aging Services director. “Our partnership with Blooming Health will enable us to reach a larger number of individuals consistently, providing them with the necessary information and resources to maintain their safety, dignity, and quality of life.”

Blooming Health’s platform will be implemented across all programs for clients who have contacted Chautauqua County Office for Aging Services, over the last two years for information and assistance, vaccine support, services, or ongoing case management.