Pine Junction recognized for demonstrating exemplary customer service and safety during the COVID pandemic

MAYVILLE — Pine Junction in Sherman, N.Y. was recently recognized for demonstrating exemplary customer service and safety during the COVID-19 pandemic.

This restaurant was recognized during the Chautauqua County Legislature’s recent meeting for its proactive efforts to adhere to social distancing, face covering and cleaning requirements to keep its customers safe.

“Pine Junction was selected for its outstanding customer service and dedication to making its customers’ safety a top priority,” said Andrew Nixon, President and CEO of the Chautauqua County Visitors Bureau. “It is wonderful to see this family-friendly restaurant continuing to provide a safe dining experience for customers, especially during the COVID-19 pandemic.”

The business received a certificate of recognition from Chautauqua County Executive PJ Wendel and Legislature Chairman Pierre Chagnon.

“This restaurant has gone above and beyond to keep its employees and customers safe,” said legislator Bill Ward, R-Mayville. “It has established rigorous safety protocols so when customers arrive, employees take their name and phone number and then have diners wait in their car until they are ready to be seated. Before being seated, customers are thoroughly explained the safety protocols to follow while in the restaurant such as following the arrows on the floor and wearing masks until seated.”

Pine Junction was recognized through the Chautauqua County Hospitality Business Recognition Program, which allows the public to nominate tourism or hospitality businesses in Chautauqua County who have balanced customer service and product delivery with customer and employee safety. The program is made possible through the collaboration of Chautauqua County, County of Chautauqua Industrial Development Agency, Chautauqua County Chamber of Commerce, and Chautauqua County Visitors Bureau.

“I congratulate Pine Junction and its dedicated staff for all of their hard work and exemplary service,” said Wendel. “The COVID-19 pandemic has changed the way many businesses can provide their services and products and this awardee has persevered in implementing safety protocols that make county residents and visitors feel safe while dining.”

The Chautauqua County Hospitality Business Recognition Program will also honor other businesses with this monthly offering. To nominate a tourism or hospitality business in Chautauqua County, visit www.tourchautauqua.com/about/tourism-resources.


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