Melissa Sprague

Lake Shore Savings Bank has announced the promotion of Melissa Sprague to Chief Operating Officer. Prior to Thursday’s announcement, Sprague served as Operations Manager for Lake Shore Savings enhancing the level of the Bank’s call center service capabilities, operational efficiencies, enterprise training, and quality control.

Sprague has more than 20 years of experience in the banking industry, having held several different positions in customer service, operations, special projects, and retail branches at multiple financial institutions in the region.

“We are pleased and excited to announce the promotion of Melissa Sprague to Chief Operating Officer,” said Kim Liddell, President and CEO. “She continues to excel as a leader and change agent keenly focused on improving our results and the customer experience.”

Lake Shore Bancorp, Inc. (NASDAQ:LSBK) is the mid-tier holding company of Lake Shore Savings Bank, a federally chartered, community-oriented financial institution headquartered in Dunkirk. The Bank has 11 full-service branch locations in Western New York, with five locations in Chautauqua County and six locations in Erie County.