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Staffing issues lead to change in city clerk-treasurer’s office hours

Due to ongoing staffing issues within the Clerk-Treasurer’s Office, temporary office hours will be implemented until further notice in order to maintain efficient customer service and ensure timely processing of mailed-in services and administrative responsibilities.

Effective immediately, the new office hours for the City of Dunkirk Clerk-Treasurer’s Office will be: Mondays and Wednesdays, 9 a.m. to 4 p.m.; Tuesdays and Thursdays, 9 a.m. to 2 p.m. The office will be clsed Friday.

These temporary adjustments are necessary to allow office staff adequate time to process licenses, tax payments, parking tickets, water payments, correspondence, permits, records, and other mailed-in or administrative services while continuing to provide quality assistance to residents and visitors during public office hours.

Residents are reminded that the secure drop box service will remain available Monday through Friday and will be checked daily during office hours. Online payment options for water bills and parking tickets will also continue to be available for public convenience.

“The City Clerk-Treasurer’s Office appreciates the public’s patience and understanding as the office works through current staffing challenges,” the news release states. “Residents are encouraged to utilize mailed-in services, drop box services, and online payment options whenever possible and to plan office visits according to the updated schedule.

“Further updates regarding office hours will be communicated as staffing levels improve.”

For additional information, contact the city of Dunkirk Clerk-Treasurer’s Office at 716-366-0452.

Starting at $3.50/week.

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