Breaking News

Business

Communication is key to customer loyalty

How do you communicate with your customers? Is it effective? Does it build better relationships? It’s relationships that build customer loyalty. With the rise of social media, many businesses and organizations have felt like it’s easy to just place some information online through their favorite platforms and wait for customers to walk in the door. Social media can be helpful, but it does not stand alone as a communication tool. Not everyone is on Facebook, or Instagram, or Twitter, or LinkedIn. Some are on one of those platforms, but not the other. Some of your customers may be on ...

Fiscal watchdog warns against New York wealth tax

New York is being cautioned against raising taxes on its top earners as lawmakers consider plans to drum up more money from the state’s wealthiest. A group of progressive Democratic state lawmakers have proposed a raft of tax reforms targeting New York’s ultra-rich that includes adding new tax brackets for the highest earners, increasing corporate taxes for the top companies, and setting wealth taxes on capital gains and inheritances. Backers of the Invest in New York proposal say the package of reforms would drum up another $40 million to $50 million for the state’s ...

Westfield Memorial Hospital Foundation welcomes newest board member

WESTFIELD – The Westfield Memorial Hospital Foundation has announced its newest board member as Todd A. Crandall who was appointed at the Feb. 9 eeting. Born at Westfield Memorial Hospital, Todd Crandall is a lifelong resident of nearby Portland and is a graduate of SUNY Fredonia, where ...

Enjoy the Mayville Winter Festival February 17-19

While our mild winter has been nice to avoid frigid temperatures and snow-covered roads, seasons like this year create a real challenge for businesses who rely on winter weather for sports or traffic, including the Chamber’s own Mayville Winter Festival. It’s clear at the moment that the weather is not fully cooperating for an ice castle, nevertheless the annual Mayville Winter Festival will go on as planned over President’s Day Weekend with many exciting offerings. This outstanding annual event is planned and executed each year by dozens of local volunteers, working with our ...

Expenses take toll on Lake Shore earnings

Lake Shore Bancorp Inc., the holding company for Lake Shore Savings Bank, reported unaudited net income of $1.2 million, or 20 cents per diluted share, for the fourth quarter of 2022 compared to net income of $1.8 million, or 31 cents per diluted share, for the fourth quarter of 2021. For the year ended Dec. 31, the company reported unaudited net income of $5.7 million, or 97 cents per diluted share, as compared to $6.2 million, or $1.05 per diluted share, for 2021. “We experienced impressive growth in our net interest margin and loan balances during 2022 as a result of the ...

NCCF now seeking applicants for community grants

The deadline is fast approaching for Letters of Interest for the Community Grants Program of the Northern Chautauqua Community Foundation. Organizations wishing to apply should submit Letters of Interest no later than Wednesday, March 1. Please visit nccfoundation.org/grants-programs for complete eligibility requirements and guidelines. The Community Benefit Grants Program considers grant proposals from nonprofit organizations biannually in March and September. Grant proposals must efficiently and effectively address identified community needs or new opportunities. Letters of interest ...