National Grid warns of phone scams
With the holidays in full swing and the COVID-19 pandemic causing financial stress on many individuals, National Grid is alerting customers about recent reports of scams where imposters are promising refunds or discounts. Here’s how scammers are trying to prey on customers: ¯ customers may notice their caller ID displays an incoming call is from a phone number in a nearby town or even the neighborhood where they live; ¯ when customers answer the phone, a recorded message explains that due to being overbilled, they are owed refunds or discounts on their utility bills; ¯ the ...
