Breaking News

Morton is promoted to Chief Operating Officer at Brooks-TLC

Brooks-TLC Hospital System is pleased to announced the promotion of Chief Nursing Officer Julie Morton, M.S., B.S.N, R.N., to include the title of chief operating officer, effective immediately. “Julie has been an integral member of the executive leadership team since her promotion to ...

Beneficial to build safety into your business model

The shocking stabbing of author Salman Rushdie at Chautauqua Institution last week has left many in Chautauqua Institution – and throughout Chautauqua County – feeling violated. We think of the Institution as a safe space where the ideals of free speech, polite discourse, and respectful disagreement can thrive. Chautauqua is a place where civility reigns. Outside the gates of Chautauqua Institution, our county is a haven for year-round tourists who enjoy our lakes, golf courses, hiking trails, museums, wineries, and so much more. It is also a place where many have always felt ...

Beautification is good for business

Keeping our businesses and communities attractive is an important part of drawing customers in the door and creating sales opportunities. Many business owners make substantial investments in the way their business looks from the outside in order to create a welcoming feel and encourage foot traffic. We have seen some exciting activity around business and community beautification in recent weeks in the Village of Fredonia. Spearheaded by our Fredonia Community Chamber of Commerce Committee and Coordinator Denise Szalkowski, the group launched the My Fredonia Beautification Contest ...

New Flyer posts $49M net loss, company officials look to stronger 2023

The corporate owner of the New Flyer plant in Jamestown is eyeing bigger things in 2023 as supply chain issues provide a drag on the company’s 2022 finances. NFI Group officials spoke with investor analysts recently after releasing the company’s second quarter financial results. NFI Group recorded a second quarter adjusted net loss of $49 million compared to earnings of $9 million in the same quarter of 2021. The increase in adjusted net loss was driven by the reduction in deliveries as a result of the global supply chain and logistics challenges, lower aftermarket sales ...

Creating a sense of place

What does it take to create a destination? Will a single attraction, or even a group of attractions be enough? Not likely. It also takes a strong business community to create a visitor experience that not only makes people want to visit but want to return. Here in Chautauqua County, we are incredibly fortunate to have both: an outstanding variety and number of attractions and some extraordinary local restaurants and retailers. In the travel and development worlds some refer to this as “placemaking.” What it means in simple terms is that there are exciting and interesting things ...

Staff development can be both beneficial and fun

Teambuilding and tourism may go hand-in-hand for many businesses and organizations in Chautauqua County. For those that deal directly with the public, we strongly recommend that you spend a little time getting your team organized around more than just the tasks at hand. Sure, it’s important that restaurant wait staff understand the menu and pricing, but it’s also important for them to engage appropriately with the customer. The same is true in a retail setting. All of this becomes vital as we are in peak tourism season in Chautauqua County. Tourism is a crucial segment of our ...