The OBSERVER has selected DFT Communications as the 2020 Visionary Award winner for business.

Founded in 1898 in Arthur R. Maytum’s grocery store, DFT Communications has been serving Western New York for over 122 years. DFT Communications is a family of companies linking neighbor to neighbor, friend to friend and business to business.

Over the past 122 years, we’ve updated equipment, expanded services and added subscribers. DFT Communications and Netsync Information Technology Services offer residential and business Internet Services, Digital Phone Service, Business Telephone Systems, Security Systems, IT Management Services and Wireless Communications. DFT has proven itself as a premier service provider in Chautauqua County and throughout Western New York and parts of Pennsylvania.

As a premier service provider, we are proud of our record of reliability, knowledge and quality service. This is evidenced in consistently being recognized by the New York State Public Service Commission for providing Excellent Service Quality by the Dunkirk and Fredonia Telephone Company, Cassadaga Telephone Corporation and DFT Local Service Corp. The most recent commendation was the 30th consecutive year for Dunkirk & Fredonia Telephone Company and the 26th consecutive year for Cassadaga Telephone Corporation. DFT Local Service Corporation was also recognized for the 3rd consecutive year of providing the same high-quality level of telephone service. A large part of being a premier provider is also keeping ahead of trends and providing the services that will help our customers succeed.

Continuing to uphold the century old promise of delivering the absolute best services and access to emerging technologies to meet our customer’s needs, DFT Communications continues its New NY Broadband Program project to expand high speed Internet service to more than 1,000 homes and businesses in unserved and underserved rural areas of Chautauqua County. The project has deployed nearly 143 miles of new and upgraded fiber optic lines across several towns in Chautauqua County and parts of The OBSERVER has selected DFT Communications as the 2020 Visionary Award winner for business.

Founded in 1898 in Arthur R. Maytum’s grocery store, DFT Communications has been serving Western New York for over 122 years. DFT Communications is a family of companies linking neighbor to neighbor, friend to friend and business to business.

Over the past 122 years, we’ve updated equipment, expanded services and added subscribers. DFT Communications and Netsync Information Technology Services offer residential and business Internet Services, Digital Phone Service, Business Telephone Systems, Security Systems, IT Management Services and Wireless Communications. DFT has proven itself as a premier service provider in Chautauqua County and throughout Western New York and parts of Pennsylvania.

As a premier service provider, we are proud of our record of reliability, knowledge and quality service. This is evidenced in consistently being recognized by the New York State Public Service Commission for providing Excellent Service Quality by the Dunkirk and Fredonia Telephone Company, Cassadaga Telephone Corporation and DFT Local Service Corp. The most recent commendation was the 30th consecutive year for Dunkirk & Fredonia Telephone Company and the 26th consecutive year for Cassadaga Telephone Corporation. DFT Local Service Corporation was also recognized for the 3rd consecutive year of providing the same high-quality level of telephone service. A large part of being a premier provider is also keeping ahead of trends and providing the services that will help our customers succeed.

Continuing to uphold the century old promise of delivering the absolute best services and access to emerging technologies to meet our customer’s needs, DFT Communications continues its New NY Broadband Program project to expand high speed Internet service to more than 1,000 homes and businesses in unserved and underserved rural areas of Chautauqua County. The project has deployed nearly 143 miles of new and upgraded fiber optic lines across several towns in Chautauqua County and parts of the City of Dunkirk, meeting the commitment for the New NY Broadband Program Phase II grant addressing the Western New York Region.

In our 122 years of business, DFT Communications and Netsync have always strived to bring the latest telecommunications technologies to our community. It is true that 2020 is hoping to prove to be another exciting year for us, not only with the continued completion of our mainline fiber construction but also with the ongoing installation of DFT Wireless transmitters in several locations and Managed Wi-Fi services for homes and businesses.

The expansion of our DFT Wireless internet service is yet another exciting opportunity to serve the residents of the surrounding areas. DFT Wireless is a long-range wireless technology that delivers higher internet speeds than satellite, cellular, and DSL, and is competitive with cable. What this means to people in these areas is that DFT Wireless delivers real high-speed Internet to your home at an affordable price with absolutely no data caps. DFT was recently awarded a POWER Grant meant to cover Chautauqua, Cattaraugus and Allegheny Counties to provide economic revitalization and expand broadband services with the goal of getting as many people as possible hooked up, thus expanding their wireless footprint.

This expansion builds on DFT’s vision to “exceed customer expectations through extraordinary customer service with dedicated employees and the advancement of technology. We strive to become recognized as the region’s leading communications and broadband service provider.”

At DFT and Netsync, we take that pledge very seriously!

When a household suffers from internet speeds that are less than what they are paying for, many jump to the conclusion that the problem is with their internet provider, but this isn’t always the case. Too many devices, or a centrally located router, often can plague today’s Wi-Fi saturated home. This is where Netsync’s Managed Wi-Fi service comes in. With the latest innovations in Wi-Fi technology from our partner Calix, Netsync’s IT specialists can monitor the health of your Wi-Fi signal remotely.

Maybe some of your equipment isn’t communicating properly, or one of your devices is eating up your bandwidth, causing slower speeds for the rest of your home. With Managed Wi-Fi, our staff can see where the problem is in your connection and get you an immediate resolution. Managed Wi-Fi includes many other features that help customers get the most out of their high-speed internet and we are very excited about the possibilities of this new technology. You can learn more about Managed Wi-Fi at www.dftcommunications.com/residential-wifi.

DFT’s newest venture is The Broadband Experience Room located inside The Netsync Store at 38 Temple Street in Fredonia. Visitors are invited to come by and learn the difference products from DFT Communications and Netsync can make for their broadband experience. All are welcome to view live Internet speed tests, see the difference a managed router can make, demo streaming apps, smart home devices and more in this state-of-the-art technological exhibit and showroom. While we are currently closed due to the COVID19 Corona Virus pandemic, we are hoping residents will be sure to stop by when we are able to reopen our doors.

DFT wishes to say thank you to all of their customers and let each of you know how much your continued business is appreciated. If there is anything you need, please call and talk to one of our representatives or stop into the customer service location in downtown Fredonia. If you are in need of a computer or computer repair services during this pandemic, please call 673-3000 to arrange a pick up or delivery.

With over 70 employees’ dedication to exceptional customer service, DFT Communications invites you to make us your one source for all of your technology needs. DFT Communications’ Corporate Offices are located at 40 Temple Street in downtown Fredonia, right next door to The Netsync Store at 38 Temple Street.

There are many ways to contact DFT Communications and its many divisions. Call 673-3000, 1-877-653-3100, log on to www.dftcommunications.com or follow us on Facebook, Twitter and Instagram.

PLEASE NOTE: in light of the recent COVID19 coronavirus situation and although we are open for business at DFT Communications as an Essential Critical Infrastructure Workforce, DFT had made the decision that it is in the best interest of our employees, our customers and neighbors to close our offices and The Netsync Store to payments and visitors effective immediately and until further notice.